Product Owner - Salesforce - Jumia (Full Time)


About Jumia Cairo Tech Center

Want to be part of the biggest tech center in Africa and work in mixed teams with over 16 different nationalities? Join Jumia Cairo Tech Center where tech meets purpose. At Cairo Tech Center you will be managed by and mentored by top tech leaders in both Portugal and Egypt. You will also be working with state of the art technologies & methodologies, and using agile philosophy, all as means to improve the lives of millions of Africans across the continent by offering them convenient and affordable online solutions. And with that as our PURPOSE, innovation at Jumia NEVER stops and you will be moving from one exciting challenge to the next.

About Jumia

Jumia is the leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online transactions for Jumia's ecosystem.

With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people's lives easier by helping them shop and pay for millions of products at the best prices wherever they live. E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive.

With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.
 

What you will be doing

  • You will develop the product vision, strategy, and roadmap for building the product suite of Jumia Advertising in concert with cross-functional peers.
  • You will develop the product vision, strategy, and roadmap to extends our current SalesForce Service Cloud product to support our Jumia Customer and Vendor Experience tools.
  • You’ll become an authority on your product area. You’ll identify customer needs and business opportunities through a combination of user research, collecting feedback from cross-functional teammates, diving into data, competitive analysis.
  • You’ll work with Marketing Vendor and Customer Experience team to understand the current use of existing products (e.g. Salesforce …) to define and prioritize the features.
  • You’ll own features and experiments end-to-end, including writing product specs, driving cross-functional execution, making thoughtful product decisions along the way, and sharing insights and results throughout the company.

Main Responsibilities:

  • Drive one or more Scrum Teams as the Product Owner
  • Providing vision and direction to the Agile development team and stakeholders throughout the project and create requirements in the forms of Epics, Themes and Stories
  • Backlog management, iteration planning, and elaboration of the user stories
  • Guiding the team and organization on how to use Agile/Scrum best practices and values
  • Lead the planning product release plans and set expectation for delivery of new functionalities
  • Providing an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals


Requirements:

  • 3-5 years experience working as a Product Owner in a technology environment would be a preference
  • SalesForce Experience would be highly appreciated\
  • Solid Agile experience
  • Understanding of technology, language and applications
  • Proven ability to define a set of requirements that pinpoint business challenges and identify technical and business changes required to address them
  • Ability to communicate clearly and concisely across technology and the business teams
  • Experience supporting/rolling out initiatives to commercial teams
  • Experience with demand generation, account/territory management, opportunity management and contact management capabilities, functionality and workflows

Expected personal skills :

  • Action oriented and results oriented
  • Strong analytical skill
  • Strong inter-personal skills
  • Fast learner
  • Well organized
  • Resistant to stress
  • Very independent with a strong ability to go further than the expectations

We offer:

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures