Head Of Seller Management - Full Time Senegal

Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay.

  • The marketplace helps millions of consumers and sellers to connect and transact.
  • Jumia Logistics enables the delivery of millions of packages through our network of local partners.
  • JumiaPay facilitates the payments of online transactions for Jumia's ecosystem. 

With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people's lives easier by helping them shop and pay for millions of products at the best prices wherever they live. E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive.

With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.   


Mains Responsabilities :

  •  Reaching your target on number of active vendors on the platform, number of live products , average seller score and vendor satisfaction
  • Functionally managing four sub departments, vendor unversity, vendor relationship management outbound team and acquisition
  • Set up a best in class value proposition to our sellers and customers through « Jumia Express » drive the « Sell on Jumia » brand and marketing strategy
  • Lead the transformation of the vendor expérience through different PMO executed at country level and promotes the Jumia Advantage Program
  • Giving visibility to Jumia‚Äôs Executive committee as well as to your direct report, Jumia Senegal CCO 
  • Others Relations tasks 

A successful candidate will fulfil the following requirements:
  • Strong commercial and analytical skills
  • Great capacity to handle high stake negotiations
  • Structured and organized
  • Very good analytical skills: Have an understanding of budgets and business planning. 
  • Resistant to stress
  • Great ability to work in a fast paced and competitive environment
  • Flawless English communication
  • Overall, we expect a true leader.
  • Very E-commerce driver, perfromance oriented and structured
  • Has strong entreprenurial mindset, analytical and resistant to stress

Expected background and technical skills:

  • Minimum 5 years of experience in a consulting, e-commerce or top Banks
  • Business Schools & Universities
  • Proficiency in MS Office and google tools
  • Familiar with relationship management tools


We offer :

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth given the challenges that we propose you to take