Corporate Sales Associate - Jumia Travel (Full Time)

Who we are

Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.

Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery.

With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey.

We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey

Responsibilities

Jumia Travel is a hotel/flights booking website that provides travellers with the perfect place/flight they need at the best price from more than 25,000 hotels in Africa and more than 200,000 hotels around the world.

This role is ideal for a travel professional with sales experience within a travel agent or a tour operator, seeking career development and something a little different. Reap the benefits and utilise your existing travel experience!

 

In particular you will:

  • Signing up new prospects (SMEs, multinationals, public organisations, etc.)
  • Following up on existing partnerships and supporting the growth of sales via this channel
  • Making sure all your clients' bookings are carried out thoroughly
  • Presenting Jumia Travel services in person or on the phone to the relevant decision makers
  • Negotiating terms and conditions of partnership.
  • Managing sales accounts by analyzing needs, creating strategies, and measuring client and member responses.
  • Securing bid opportunities through direct contact, e-mail and telephone.
  • Prospecting organisations by soliciting favorable contacts with potential new accounts.
  • Retaining existing accounts by researching and resolving customer problems. 
  • Conducting follow-up calls to identify future business needs. Solicit feedback, identify issues and recommend enhancements to products or services.
  • Ensuring client and member satisfaction by facilitating positive, long-term relationships. 
  • Helping account receivable to collect when needed. 
     

Professional Skills & Qualifications

 

  •  Degree in Hospitality, Travel, Tourism, Business or relevant field
  • At least 1-2 years experience selling to corporate customers preferably degree in Hospitality, Travel, Tourism, Business or relevant field
  • Must have strong sales or business development background
  • Enthusiastic, driven and confident - ability to clearly and persuasively articulate the company’s mission, product and business value
  • Proven ability to learn new technology quickly, adapt to changing needs and possess strong analytical skills
  • Ability to quickly build productive relationships in a fast-paced, high-performance environment
  • Fluency in oral and written English is a must
  • Network and contacts in the hospitality industry are an added advantage


We Offer

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures