Social Media Associate -Jumia (Full Time)

Who we are

Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online transactions for Jumia's ecosystem. With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people's lives easier by helping them shop and pay for millions of products at the best prices wherever they live. E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive.

With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.    

Main Responsibilities

  • Implement the company’s social media marketing strategy 

  • Run company's social media accounts (Facebook, Twitter, Instagram, WhatsApp, blogs) 

  • Develop content, brand awareness, and generate traffic to the various accounts

  • Cultivate leads by reaching out to people on social media and turning this to sales

  • Ensure consistent growth of likes, fans, followers, tweets, reach and engagement of our customers

  • Attend and share Jumia events with the online community

  • Ensure status updates, landing pages or Facebook ads create a lasting effect on the audience

  • Promote and grow the Jumia brand online

  • Listen, respond, ask questions and engage with the audience

  • Create relevant content to reach the company’s ideal customers.

  • Create and manage all published content (images, video and written).

  • Monitor, listen and respond to users in a “Social” way while cultivating leads and sales.

  • Oversee design (Timeline cover, profile pic, thumbnails, ads, landing pages, profiles and blogs)

  • Compile report for management showing results of engaging on social media

  • Become an advocate for the company in social media spaces

  • Monitor trends in social media tools, applications, channels, design and strategy.

  • Analyze, review, and report on effectiveness of campaigns in an effort to maximize results.

Required Skills & Qualifications

  • Degree/ Diploma in Business/ Marketing/ PR/ Communication

  • Excellent IT skills especially using web applications and Other ERP software

  • At least 1 year experience handling social media for an organization

  • Graphic design skills 

  • Social Media enthusiast, influential online personality etc.

  • Sharp, outgoing and up to date individual 

What We Offer

  • A unique opportunity in implementing and executing new ideas for a thriving e-commerce business

  • The opportunity to work with professional and dynamic teams in and outside your local country

  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation