JForce Regional Manager - Jumia - Full Time

Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online transactions for Jumia's ecosystem. With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people's lives easier by helping them shop and pay for millions of products at the best prices wherever they live. E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive.

With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.

Job Objective

As a JForce Regional Manager, you will play a key role in delivering exponential growth of Jforce business in the assigned region through performance steering and by proposing key actions based on data.

Secondly, you will oversee supporting and managing all the Jforce executions in the region by developing action-oriented reports, routines and processes with clear recommendations that will impact business results positively.

The regional manager is also expected to deliver on targets across Key performance indicators as defined by the Head of Offline Sales.

She/He will be responsible for the Day-to-Day general management of the Jforce consultants in the region and delivery of key strategic business results for the region, including Jforce Pick Up Stations and other business expansion project for JForce.

Responsibilities 

  • Support Jforce consultant’s recruitment drive in the region.

  • Propose innovative process, marketing push and communication channels to improve delivery on JForce growth objectives in the region

  • Capability building of the Jforce agents and the city captains.

  • Responsible for the general management of the Jforce consultants and the city captains in the region.

  • Daily Performance review to understand what drives it, and immediate intervention needed.

  • Recommend actions to deliver incremental growth and deliver on all KPIs

  • Drive day to day performance steering and management of Jforce agents in the region to deliver on targets.

  • Manage and support all execution of actions recommended, presenting it to the HQ and follow up execution

  • Weekly deep dive of performance and reports

  • Plan T1 campaigns preparation and execution: bottom up, robust marketing plan, collect brand contribution, plan logistics.

Competencies Required

  • Strong knowledge of Nigerian offline Sales market (both grey and structured)

  • Leadership and management to lead the team above and beyond their capabilities and train them

  • Strong interpersonal skills to motivate and convince potential agents to partner with Jumia

  • Very strong sales skills to lead negotiation and deliver on objective

  • Fast learner and well structured

  • Performance driven, action & result oriented

  • Very independent with a strong ability to go further than the expectations

  • Solution oriented

Qualification & Experience

  • An ideal candidate would possess significant (3-5 years) experience in Sales and/or offline retail industry, Team management and a proven track record of impact.

  • Track record of building offline networks or distribution channels.

  • Top Business / Engineering Schools and Universities

  • Proficiency in MS Office and Excel.

  • We expect someone passionate, creative, and able to work efficiently. We expect a leader

What we offer

  • A unique experience in an entrepreneurial, yet structured environment

  • A unique opportunity of having a strong impact in building the African ecommerce sector.

  • The opportunity to become part of a highly professional and dynamic team