Head of Last Miles - Jumia Services (Full-time)

Who we are: 

Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online transactions for Jumia's ecosystem. With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people's lives easier by helping them shop and pay for millions of products at the best prices wherever they live. E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive.

With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.  



Head of Last Miles

Description:


  • Managing the talent pool of Jumia Services and building a strong leadership team in Delivery

  • Actively design and steer CXP and VXP excellence projects along with Local and Central operations leaders

  • Design and own end to end the Last mile unit costs strategy to meet both our requirements of CXP/VXP and unit economics targets

  • Actively feed and contribute to the system roadmap design to deliver the required instruments for this logistics success

  • Leading the scale up and expansion of last mile footprint (3PL expansion, pick up station expansion, Delivery Associates hiring and expansion)

  • Own and create the 3PL community management for Jumia 

  • Manage and improve fleet management practices, team and cost of operation Create a culture of best-in-class material handling in Last mile

  • Lead key transformations in supply chain (or in partnership), allowing our last mile hubs to receive product faster and more often without increasing costs of delivery



Profile and skills required :

  • A Bachelors Degree from an accredited university; Degree in Engineering, Operations, Supply Chain

  • Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet etc.

  • Proficient in Google Office Suite – Google Drive, Google Sheets, Google Docs, Gmail, etc.

  • 7 years minimum experience, logistics operation

  • Experience in strategy and complex network management

  • Good Knowledge of the Logistical Operations in the local market is a plus.


What we offer:

  • unique experience in an international, entrepreneurial, yet structured environment and the opportunity to be a part of team full of talented people

  • Unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet service lineP