Head of Grocery - Jumia (Full Time) - Ghana

Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay.

The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online transactions for Jumia's ecosystem. 

 

With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people's lives easier by helping them shop and pay for millions of products at the best prices wherever they live. 

E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive.

 

With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.  


 

Job Objective

As the Head of Grocery, you will have the end to end responsibility of the customer experience and growth of our grocery accounts. Your role is to bring in the relevant assortment, design targeted promotions, and manage partners including sellers and brands. 

 

Main Responsibilities

 

  • Managing and steering the performance of our different value propositions while ensuring synergies between all.
  • Sourcing the 5K products+ necessary to cover all grocery consumer needs on ecommerce.
  • Ensuring all retail supply is going through the revamped retail contract with the right economics for Jumia. 
  • Managing the assortment of our dark stores to cover 1,5K+ products.
  • Acquiring hypermarkets, supermarkets, chains of provision stores on our quick commerce to cover key areas
  • Ensuring 100% availability for ecommerce and dark stores by managing daily replenishment of our main warehouses and dark stores.
  • Ensuring AAA customer experiences
  • Coordinating with marketing to enhance visibility on our different value propositions
  • Creating and maintaining the ecosystem of tools, processes
  • Launching Brand to Store with the key grocery brands 

 

Key Qualifications

  • Bachelor’s Degree in any field from a recognised and accredited University
  • Minimum of 10 years of relevant professional experience in the retail industry, directly involved in managing sourcing retail merchandising or category management role
  • Experience working with top computing brands and scaling new businesses
  • Adequate knowledge of the Online Marketplace and the Ecommerce Industry
  • Strong business judgment with a track record of successful negotiations and overall relationship management.
  • Proven analytical thinking, project management skills, and exceptional organizational skills are essential.Tenacity to develop ideas independently and thrive in a fast-paced start-up environment is essential for success.  

      

    We Offer

  • A unique experience in an entrepreneurial, yet structured environment
  • A unique opportunity of having strong impact in building the African ecommerce sector
  • The opportunity to become part of a highly professional and dynamic team
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders