Key Account Manager Advertising - Jumia (Full Time)

Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.

Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery.

With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!

About the role

The Jumia advertising Key Account Manager will be responsible for growing & managing existing Jumia Advertising clients as well as the acquisition of new leads.

Key Responsibilities

  • Grow revenue, education and solution adoption with Clients and Agencies
  • Planning of Jumia Advertising campaigns for clients including campaign strategy negotiations & execution
  • Liaising with cross functional teams
  • Responsible for driving campaign KPIs through day to day campaign optimization and regular alignment with both ad ops, key account managers and client campaign KPIs
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders, including the ability to synthesize feedback and adjust plans accordingly
  • Operate as the lead point of contact for all matters specific to your client/agency portfolio, including escalation and troubleshooting to resolve agency issues
  • Gather clients and partner feedback to enhance Jumia Advertising Performance and the customer experience
  • Deliver consultative support and up-to-date education on our Jumia Advertising services
  • Identify and leverage trends within industry of expertise/focus and spot opportunities to grow the business

    Job requirements:

  • Passionate about online advertising, marketing, data, analytics, and technology
  • Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set
  • Ability to effectively prioritize tasks and manage time, even under high- demand
  • Great attention to details
  • Outstanding interpersonal and communications skills (written, spoken, listening)
  • Ability to communicate effectively with Partners and Management
  • Action and results driven
  • Well-organized / structured
  • Positive attitude and can-do spirit
  • Pro-active and sense of responsibility

                  

    What We Offer

  • A unique opportunity in implementing and executing new ideas for a thriving e-commerce business
  • The opportunity to work with professional and dynamic teams in and outside your local country
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation

    Minimum Qualifications

  • University degree and/or masters or equivalent experience
  • 2/3+ years previous experience in agency account management or consulting
  • Exceptional communication and presentation skills
  • Strong team working skills, ability to adapt to a fast-paced, work environment with a passion for making an impact
  • High level of comfort presenting key client issues in an effort to be the customer advocate at Jumia Advertising

Client management experience an advantage