Regional Planning & Performance Manager - Jumia (Full Time)

Who we are: Jumia Group


Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.


Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery.


With over 3,000 employees in 12 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!


The job we offer:  Regional Planning & Performance Manager

The Planning & Performance function at Jumia is responsible for anticipating and structuring the planning & performance activities for the group. We are a cross functional team delivering what is right for the group agnostic of function or agenda.

The role emcompasses seven clearly defined dimensions:

  • Helping to Steer country on full PnL to profitability across GP1/GP2 & GP3 

  • Leading A/B testing for Physical Goods/On-demand & Jumia Pay

  • Leading monthly consolidation and planning of group target & business plan

  • Support all functions in the company to deliver on our budget and vision

  • Support preparation mid month and monthly Performance reviews with top management

  • Launching/implementing and monitoring performance steering actions across marketing/commercial/ops and Jumia Services

  • Work across all business units Physical Goods/On-demand & Jumia Pay

The Planning & Performance manager is supporting the work of high impact actions and projects across all functions commercial/marketing/Ops and JS. The aim is to bring exceptional profitable usage growth across the group.

Your position as Planning & Performance manager entails:


  • Monitoring monthly performance across the group and full PnL identifying and conducting root cause analysis on deviations ensuring all departments are aligned with the expected trajectory

  • Managing the reporting and tracking of A/B testing and follow up of actions that lead to high impact usage/profitability improvements

  • Working with heads of functions to close monthly budget forecast and plan

  • Suggest the defining and implementation of performance steering actions to growth in the profitable usage of Jumia

  • Giving weekly visibility on key deviations versus Business Plan for the group

  • Weekly assessment of the results of growth initiatives (AB tests on shipping fees, Vouchers, Success Rate)

  • Weekly assessment of business profitability and usage and suggestions for improvement in these KPIs (change in customer fees, commissions, vendor fees, etc.)

  • Ad hoc analysis on high-impact areas of the business (Customers churn rate, Repurchase rate across category, etc.)

A successful candidate will fulfil the following requirements:


  • Strong interpersonal skills

  • Advanced analytical skills

  • Advanced communication skills

  • Organized

  • Structured

  • Fast learner

  • Resistant to stress

  • Independent with a strong ability to go further than the expectations

  • Strong desire to pursue a career in Jumia


Expected background and technical skills


  • Top Business / Engineering Schools and Universities

  • 5+ years experience

  • A significant experience in ecommerce, management consulting, venture capital, company creation or category management (retail) would be appreciated

  • Proficiency in MS Office and Excel (VBA would be a plus)

  • Ability to analyse large data sets to make strategic decisions


As a whole, we expect someone passionate, creative and able to work efficiently. We expect a smart and hard working individual, with a strong willingness to become a leader at Jumia.

We offer:


  • A unique experience in an international, entrepreneurial, yet structured environment

  • An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet ventures

  • The opportunity to be part of a team full of talented people with the best backgrounds