Finance Operations Agent - Jumia (Full Time)

Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online transactions for Jumia's ecosystem.

With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people's lives easier by helping them shop and pay for millions of products at the best prices wherever they live. E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive.

With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.

Main responsibilities:

As part of the Finance Operations team you will be expected to:

●      Monitor & steer cash reconciliation operations (own-fleet, 3PLs and PSPs)

○      Record and reconcile collection partners remittances

○      Control over collection partners balances

○      Investigate and resolve divergences/billing problems

●      Monitor & steer marketplace vendor management operations

○      Ensure smooth and timely payment cycles, crucial to our vendor satisfaction

○      Control over marketplace vendor balances

○      Investigate and resolve divergences/billing problems

○      Vendor onboarding review & validation

●      Lead an effective reconciliation of partners balance between Operations systems and Accounting systems

●      Act as a communication liaison between our partners, operations, and accounting.

●      Continually look at ways to improve the vendor experience and earn the trust of our partners thereby building long-lasting relationships.

●      Development of ad-hoc projects based on business needs.

We are looking for someone hands-on, passionate about working in the front line of a fast-paced environment.


      Background in Management/Finance/Accounting or equivalent training;

●      Strong analytical and problem-solving skills;

●      Detail-oriented mindset;

●      Ability to work both independently and collaboratively;

●      Hands-on attitude, because e-commerce is 50% operations and processes;

●      Passion for making things happen and excited about identifying and delivering simple solutions to complex problems;

              ●      Fluent in English both verbal and written / French is a plus;