Head Of Commercial -Jumia On Demand Services -(Full Time)- Algeria

Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online transactions for Jumia's ecosystem. With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people's lives easier by helping them shop and pay for millions of products at the best prices wherever they live. E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive.

With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.

What's this job all about?

Your main responsibilities will be to grow the Jumia Food business in the Algerian market through operational and strategic actions. You will directly manage your commercial team and oversee and manage key restaurant partner relationships, drive sales and execute marketing campaigns across all business models under Jumia Food.

The main challenges are described as below.


Mains Responsabilities :
  • Develop restaurants portfolio 
  • Responsible for the commercial performance of the Jumia Food activity
  • Management of account/acquisition management teams
  • Reporting of the activity to the general management
  • Drive overall top line and profitability development through sales and marketing campaigns to increase customer base
  • Analytically driven in marketing and be able to make customer acquisition decisions based on data
  • Managing contract negotiations with key partners and restaurants to drive sales and order volumes
  • Initiate creative local marketing strategies and user growth campaigns targeted both at the consumer and the restaurant partners
  • Building, managing, and coaching the key account management and sales team
  • Possess strong relationship building skills and execute smart partnerships as well as oversee negotiation to execution
  • Always protecting and improving the customer and seller experience
  • Organizing key commercial events for Jumia Food
  • Building a very friendly user interface for our vendors and our customers by being deeply involved in all our Tech developments
  • Coordinate your commercial team with the other services (Marketing, Partnerships and Sales)
  • Manage the team efficiency and cohesion
  • Work with other functional heads to help scale our other cities through developing and sharing best practices
  • Drive relevant and value creating strategic partnerships and alliances for each of the Jumia Food service lines as well as restaurant partners.
  • Scale Jumia Food and relevant business lines to other cities
  • Engage with local regulatory and political stakeholders within the food delivery ecosystem

Required Skills & Qualifications

  • Min 6+ years of experience across managing commercial teams or large projects, business management experience in operations, strategy, technology, business development, running your own business. 
  • Effective project management - experience delivering on a multifaceted projects with many stakeholders
  • Strong entrepreneurial and interpersonal skills
  • Strong management & leadership skills 
  • Strong negotiation and networking skills
  • Strong leadership and ability to work across functions of the business 
  • Drive expansion of the business across cities in Algeria
  • Ability to identify new business opportunities and partnerships to grow the top line of the business 
  • Impeccable communication skills
  • Ability to work independently and in a team
  • Capacity to challenge and improve processes
  • Ability to adapt with humility and resilience
  • Demonstrated ability to work in a fast paced and competitive environment
  • A passion for Jumia Food and the Ecommerce industry 

We offer

  • A unique experience in an entrepreneurial, yet structured environment
  • A unique opportunity of having strong impact in building the African ecommerce sector. The opportunity to become part of a highly professional and dynamic team
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders