Information Security Support Analyst (SOC) Internship - Jumia (Full Time)

Are you eager to work in a great team and share knowledge? Do you like problem analysis and solving? Do you have a solution oriented and proactive attitude? Jumia Porto Tech Center is for you!

The SOC analyst role will work closely with the SecOps team and the SRE team to maintain, monitor and respond to various notifications from monitoring systems to improve the security posture of Jumia ecosystems. The candidates in this position will find themselves exposed to and working with Cyber Threat Landscape, Security Controls improvement and Incident Handling activities. The candidates operating in this role will find themselves working alongside senior colleagues within the SecOps and SRE teams.

What you will be doing:

  • The ability to quickly engage InfoSec challenges.
  • Evaluate trending cyberthreats and promote prevention/detection measures.
  • Critical analysis of existing security controls and promoting security improvements.
  • Assisting with fine-tuning security controls.
  • Assisting with Incident handling activities.
  • The ability to handle, track, review, and orchestrate the tickets received by the SecOps team.
  • Ensuring that tickets are followed up with the appropriate team / staff within Jumia.

What we are looking for:

  • Degree, CET or equivalent in a computer related subject;
  • Enthusiastic and with a collaborative attitude;
  • Excellent communication (oral and written) and interpersonal skills;
  • Security industry certifications such as CISSP, CISA, CRISC, CGEIT, CEH, CHFI, will be a
  • considerable benefit.
  • Analytical judgment and decision-making skills.
  • Good written and verbal communications skills.
  • Good organizational skills.
  • Must be able to deal positively with pressure.
  • Knowledge of IT infrastructure and security controls.
  • Knowledge of Windows and Linux operating systems and supporting infrastructure elements.
  • Fluency in English.

Nice to have: 

  • Ability to debug and optimize code and automate tasks.
  • Understands the concepts of public cloud Infrastructure
  • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
  • Previous tech internships or relevant work experience programming in C, C++, C#, shell, Java, JavaScript, Go or Python.
  • Knowledge of Windows and Linux operating systems and supporting infrastructure elements.
  • CI/CD methodologies with Git and Jenkins

Personal qualities:

  • A hands-on mentality and a structured way of working;
  • The ambition and potential to develop a successful IT career;
  • Ability to multitask and prioritize;
  • Strong awareness and interest in technology;
  • Problem solving skills;
  • Experience in working effectively within a team and on your own;
  • Excellent organizational skills.

About Jumia

Jumia is a leading e-commerce platform in Africa. Our marketplace is supported by our proprietary logistics business, Jumia Logistics, and our digital payment and fintech platform, JumiaPay. Jumia Logistics enables the seamless delivery of millions of packages while JumiaPay facilitates online payments and the distribution of a broad range of digital and financial services.

We are fueled by the belief that technology has the potential to transform everyday life in Africa, for the better. We built Jumia to help consumers access millions of goods and services conveniently and at the best prices while opening up a new way for sellers to reach consumers and grow their businesses.

Jumia counts over 5,000 people across more than 10 countries, a diverse group of talent with different backgrounds, experiences and perspectives, driven by a common ambition to help build the digital future of Africa.

Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in. We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey.


Jumia in Porto

At Jumia Porto Tech Center we boast over 16 different nationalities. We have around 350 employees from several business areas, from IT, to Finance, to HR. The IT team represents 75% of it, so as you can see we are a major tech company, and as a Tech company, we share an innovative spirit. At Jumia PTC you will work under the most updated technologies and work methodologies. We are great fans of Agile philosophy and we aim to keep things simple but smart. Also, for Jumia, technology relates with improvement for our world. We see technology as something we need to put purpose into. Our mission is to leverage technology to improve everyday life in Africa and we do it  by delivering convenient and affordable online services to consumers, helping them fulfill basic everyday needs. And while we’re present in Africa, we get to take African economy online, helping small and large businesses grow and reach new consumers. This is what drives our day to day decisions. :)

We are looking for great people to join our amazing teams and celebrate our achievements. At Jumia we work hard, but we do Tech With Purpose!


We offer you a career with

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures 


And even more for our Jumees

  • Attractive bonus scheme
  • Free access to Udemy for Business for an unlimited training experience
  • A great work life balance: hybrid work week; additional vacation day in December
  • Caring perks: individual private health insurance, dental insurance, discounted gym membership, parental bonus
  • Fun at work: company events, quarterly team building, drinks and snacks.